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Phone App Settings

The settings menu of the Phone app lets you configure your voicemail options and a number of other settings for the phone application.

Phone App Settings Options

Use the Settings menu to adjust the following settings:

Setting

Description

Display options

Set up the way contacts are displayed and sorted in the contacts list in the Phone app.

Sounds and vibration

Set up the default ringtone for incoming calls and enable/disable keypad tones.

Answer and end calls

Enable/disable ending a call by pressing the Power/Lock key or vibrating when a call is answered.

Speed dial

Set speed dialing keys.

Quick responses

Edit the text messages that you can quickly send to rejected callers.

Voicemail

Adjust your voicemail settings.

Wi-Fi calling

Send and receive calls and text messages over connected Wi-Fi network.

DTMF tones

Set the length of Dual-Tone Multi-Frequency signal tones.

Voice privacy

Use enhanced privacy mode.

Plus code dialing setting

Enable plus code dialing and set international dialing code.

Dial assist

Automatically add the prefix or country code for calls to the U.S. when you are on a roaming network.

Call blocking

Block calls and messages from added phone numbers.

TTY mode

Select a TTY mode for your phone to work with a teletypewriter.

Hearing aids

Turn hearing aids compatibility on or off.

Use the Phone App Settings Menu

  1. From home, tap Phone phone app icon.
  • The phone app opens.
  1. Tap Menu menu options icon > Settings.

    illustration of opening the phone settings
  • The settings menu appears.
  1. Configure your options.
  • Tap a menu item to display its options.
  • Select your options and follow the prompts to set them.
  • Your call settings options are set.

Display Options

You can change the way contacts are displayed and sorted in the contacts list of the Phone app.

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Display options.
  3. Tap Sort by and select First name or Last name to change the way contacts are sorted in the list.

    – or –

    Tap Name format and select First name first or Last name first to change the way contact names are displayed in the list.

Sounds and Vibration Settings

You can set the default incoming call ringtone and dialpad tones.

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Sounds and vibration.
  3. Tap Phone ringtone to select a ringtone.

    – or –

    Check Also vibrate for calls to make the phone vibrate while the phone is ringing.

    – or –

    Check Dialpad tones to make the phone play tones when you tap the keypad.

Answer and End Calls Settings

When enabled, these options allow you to end a call by pressing the Power/Lock key or allow the phone to vibrate when a call is answered.

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Answer and end calls.
  3. Check or uncheck Power button ends call or Vibrate when call is answered.

Speed Dial Settings

The speed dial setting allows you to set speed dialing keys.

To set up speed dialing:

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Speed dial.
  3. Tap a speed dial key.
  4. Enter the phone number or tap select speed dial icon and select one from the contacts.
  5. Tap OK.

Note: If you assign a number to an already in-use speed dial location, the new phone number will automatically replace the previous speed dial assignment.

Quick Responses Setting

This menu allows you to edit the text response that you can quickly send to the caller when you reject a call. See "Reject a Call and Send a Text Message" in Answer Phone Calls.

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Quick responses.
  3. Tap a preset response.
  4. In the window that opens, edit the message and tap OK.

Voicemail Settings

If you need to adjust your voicemail settings, use the Voicemail settings menu.

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Call settings > Voicemail.
  3. Configure your options.

Wi-Fi Calling Settings

The Wi-Fi calling settings allow you turn the feature on and off, and set calling preference.

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Call settings > Wi-Fi calling.
  3. Tap the switch to turn Wi-Fi calling on or off. When the feature is on, you can tap Calling preference to set the preferred network.

DTMF Tones

The DTMF tones setting allows you to set the length of Dual-Tone Multi-Frequency (DTMF) signal tones.

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Call settings > DTMF tones.
  3. Tap Long or Normal.

Voice Privacy

Voice privacy allows you to enable enhanced privacy mode.

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Call settings > Additional settings.
  3. Check Voice privacy to enable this feature.

Plus Code Dialing Setting

Plus Code Dialing allows the phone to automatically dial the international access code for your location when you touch and hold 0 key in the dialer.

To activate Plus Code Dialing:

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Call settings > Additional settings > Plus code dialing setting.
  3. Check North American dialing to enable this feature.

To change the international dialing code:

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Call settings > Additional settings > Plus code dialing setting.
  3. Tap International dialing.
  4. Input a new code and tap OK.

Dial Assist

This option allows the phone to automatically add the prefix or country code for calls to the U.S. when you are on a roaming network.

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Call settings.
  3. Check or uncheck Dial assist.

Call Blocking

You can add numbers to the blocked numbers list to filter out calls and messages from these numbers.

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Call blocking.
  3. Tap Add a number.
  4. Enter the phone number or tap select speed dial icon and select one from the contacts.
  5. Tap Block.

Note: To unblock a number, tap delete icon on its right.

TTY Mode

A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.

Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable.

To turn TTY Mode on or off:

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Accessibility > TTY mode.
  3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.

    – or –

    Tap TTY Off to turn TTY mode off.
  • Your phone’s TTY mode is set.

Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack.

Warning: 9-1-1 Emergency Calling
It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this.

Hearing Aids

Your phone supports HAC (Hearing Aid Compatibility) function. When you turn on the hearing aid compatibility and use a hearing aid device with a telecoil in it to answer the phone, it will help you hear more clearly during the phone call.

  1. From home, tap Phone phone app icon.
  2. Tap Menu menu options icon > Settings > Accessibility.
  3. Check Hearing aids to turn on HAC.
  • The hearing aid compatibility is turned on.