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Configure Visual Voicemail Settings

The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more.

  1. From home, tap Apps all apps icon > Voicemail voicemail app icon.
  2. Tap Menu menu options icon > Settings.

    screenshot of voicemail settings
  • You will see the voicemail settings menu.
  1. Select an option to change its settings.
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Change Your Main Greeting via the Voicemail Menu

Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu.

  1. From home, tap Apps all apps icon > Voicemail voicemail app icon.
  2. Tap Menu menu options icon > Settings > Preferences > Personalize voicemail.
  3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.

Edit the Display Name via the Voicemail Menu

From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages.

  1. From home, tap Apps all apps icon > Voicemail voicemail app icon.
  2. Tap Menu menu options icon > Settings > Display > Display name.
  3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages).
  4. Tap OK to save your information.