Answer Phone Calls

The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more.

When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen.

Note: If your phone is turned off, all calls automatically go to voicemail.

Answer an Incoming Call

  1. When a call arrives, slide Answer answer icon to the right to answer it.

    screenshot of incoming call
  • The call begins.
  1. To end the call, tap End end call icon.
  • The call ends.

Mute the Ringing Sound

To mute the ringer without rejecting the call, you can do either of the following:

  • Press the Volume key down.
  • Place the phone face down on a level surface.

Reject an Incoming Call

  • When a call arrives, slide Reject reject icon to the left to reject it.

    screenshot of incoming call
  • The ringtone or vibration will stop and the call will be sent directly to voicemail.

Reject a Call and Send a Text Message

You can reject an incoming call and automatically send a text message to the caller.

  1. When a call arrives, slide Send message up from the bottom of the screen.

    screenshot of quick reply messages
  • The ringtone or vibration will stop and you will see a list of preset text messages.
  1. Tap one of the messages to send it to the caller.
  • The selected message will be delivered to the caller.
  • You can edit the reject messages through the Call settings menu. From the phone app, tap More options options icon > Settings > Quick decline messages and edit or create a reject message.