Contact Sprint for Assistance with International Service

If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions:

If neither of these actions resolves your issue, you will need to contact customer service (see below). When calling to report an issue, the following information will be beneficial in trying to resolve your issue as quickly as possible:

Please call the numbers below if you need assistance:

While in the United States: Call 1-888-226-7212.

While traveling outside the United States:

There is no charge for this call from your wireless phone.

From a landline phone when outside the United States:

Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries:

Country

From Landline Phone

Canada

1-866-805-9890

Caribbean (Anguilla, Barbados,
Cayman Islands, and Dominica)

1-888-226-7212

France

0800-903200

Germany

0800-180-0951

Italy

800-787-986

Mexico

001-877-294-9003

Trinidad and Tobago

1-800-201-7545

United Kingdom

0808-234-6616

Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges.