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A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications phone that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Your phone is compatible with select TTY phones. Please check with the manufacturer of your TTY phone to ensure that it supports digital wireless transmission. Your phone and TTY phone will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY phone, contact your TTY phone manufacturer to purchase the connector cable.
To turn TTY Mode on or off:
To access the state Telecommunications Relay Service (TRS) for assistance with TTY calls:
For additional information about Sprint Relay Services and TTY compatibility, call Sprint Relay Customer Service at 800-676-3777 or visit .
For additional technical support you may call 1-888-987-4357, or access the following website:.
Note: In TTY Mode, your phone will display the TTY access icon. If TTY mode is enabled, the audio quality of non-TTY phones connected to the headset jack may be impaired.
Warning! 911 Emergency Calling
Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this.