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Your Phone’s SIM Card for International GSM Roaming

Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks.

Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the instructions below.

Note: The SIM card included with your phone contains information specific to your phone and should be retained for use on GSM networks.

Insert a SIM Card

Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.

  1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
  2. Place the SIM card on the tray.

    illustration of installing the sim card
  • Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown.
  1. Slide the SIM card/Memory card tray back into the slot.

Important: To prevent water and dust from entering the device, remove any dust on the gasket and ensure that the SIM card tray is closed tightly.

Caution: If the card is not inserted correctly, the device cannot detect the SIM card. Re-orient the card and place it back into the slot if the SIM is not detected.