Wi-Fi Calling

Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a connected Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception.

Note: Wi-Fi Calling may not be available on your phone at launch.

Set Up Wi-Fi Calling

  1. From home, tap Apps all apps icon > Settings settings app icon.
  2. Tap Wi-Fi Calling wifi calling icon and follow the prompts to set up Wi-Fi Calling.

    screenshot of wifi calling switch
  • You will see wifi call status icon in the status bar when Wi-Fi Calling is active and connected, or wifi calling disabled icon if Wi-Fi Calling is set up but you are not connected to a Wi-Fi network.

Note: When using Wi-Fi calling, the phone app icons differ slightly. You will tap Dial wifi call icon to place a call, and tap End end wifi call icon to end a call.

Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support.

Enable or Disable Wi-Fi Calling

  1. From home, tap Apps all apps icon > Settings settings app icon > Wi-Fi Calling wifi calling icon.
  2. Tap On/Off to turn Wi-Fi Calling on or off.
  • Wi-Fi Calling will be turned off, and the Wi-Fi Calling icon will not appear in the status bar.

Tip: You can also turn Wi-Fi Calling on or off through the quick settings menu. Pull down the status bar to display the quick settings menu and tap Wi-Fi Calling wifi calling status icon to enable or disable the feature.