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Your Phone’s SIM Card for International GSM Roaming

Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks.

Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the instructions below.

Note: The SIM card included with your phone contains information specific to your phone and should be retained for use on GSM networks.

Insert a SIM Card

Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.

  1. Remove the back cover.
  2. Remove the battery.
  3. Insert SIM card. Insert gently with gold IC chip facing downward.

    illustration of inserting the sim card
  4. Insert the battery. Align the contacts of the battery with the contacts in the phone.
  5. Attach the back cover.
  • Make sure all the tabs are secure and there are no gaps around the cover.

Caution: If the card is not inserted correctly, the device cannot detect the SIM card. Reorient the card and place it back into the slot if the SIM is not detected.