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Visual Voicemail Options

Your Visual Voicemail options appear as icons at the bottom of the voicemail review screen.

  1. From home, tap Apps apps icon > Voicemail voicemail app icon.

    screenshot of visual voicemail inbox
  2. The following options are available when viewing the voicemail inbox.
  • More options voicemail menu icon: Access Search, Settings, and Help features.
  • New Voice SMS: Send a voice message to friends.
  • New Avatar message: Send an animated voice message to friends.
  • Search: Search your voice messages.
  • Upgrade to Premium: Subscribe to the premium Voice-to-Text transcription service. This service requires an additional monthly charge.
  • Store: Access the Visual Voicemail store to purchase avatars, backgrounds, and more.
  • Help: View help topics for Visual Voicemail.
  • Settings: Customize your Visual Voicemail settings.
  1. Tap a message to review it. The following options are available while listening to voicemail messages.
  • Call call voicemail sender icon: Dial the number the message came from.
  • Reply voicemail reply icon: Reply to the message using text or voice message.
  • More options voicemail menu icon: Access Archive, Settings, and Help features.
  • Delete: Delete selected messages.
  • Share: Send the message using Wi-Fi Direct, social accounts, and so on.
  • Archive message: Save this message.
  • Upgrade to premium: Subscribe to the premium Voice-to-Text transcription service. This service requires an additional monthly charge.
  • Help: View help topics for Visual Voicemail.
  • Settings: Customize your Visual Voicemail settings.
  1. Touch and hold a message to manage your messages. The following options are available:
  • Delete delete voicemail icon: Delete selected messages.
  • More options voicemail options icon: Select additional options.
  • Archive: Save this message.
  • Mark as Read: Mark this voicemail as being read.
  • Mark as Unread: Mark this voicemail as not being read.