Reset

Restore your device to its default settings.

Reset Overview

The following options are available in the Reset menu:

Reset Option

Description

Reset settings

Reset your device to its factory default settings, resetting everything except the security, language, and account settings. Personal data is not affected.

Reset network settings

Reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings.

Factory data reset

Reset all settings and delete all data on phone.

Reset Settings

You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected.

  1. From home, tap Apps apps icon > Settings settings app icon > General management general management settings icon.
  2. Tap Reset.

    screenshot of reset settings
  3. Tap Reset settings.
  4. Tap Reset settings, and confirm when prompted.

Reset Network Settings

You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings.

  1. From home, tap Apps apps icon > Settings settings app icon > General management general management settings icon.
  2. Tap Reset.

    screenshot of reset settings
  3. Tap Reset network settings.
  4. Tap Reset settings, and confirm when prompted.