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Request a Refund for a Paid App

If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your payment method is not charged and the app is uninstalled from your phone.

If you change your mind, you can install the app again, but you cannot request a refund a second time.

  1. From home, tap Apps apps icon > Play Store google play store app icon.
  2. Tap Menu menu icon > My apps & games.
  3. Tap the app to uninstall for a refund. The details screen for the app opens.
  4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled.