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Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
- If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
- If you received your phone in the mail and it is for a new Sprint account or a new phone number, your phone is designed to activate automatically when you first switch it on. You will see a Hands Free Activation screen at startup. When it’s finished, tap OK to continue. To confirm your activation, make a phone call.
- If you received your phone in the mail and it is going to be activated on an existing number (you’re swapping phones), go to www.sprint.com/activate and follow the instructions. When you have finished, make a phone call to confirm your activation.
If your phone is still not activated, visit www.sprint.com/support for assistance. If you do not have access to the internet, call Sprint Customer Service at 1–888–211–4727 from another phone.