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Manage Message Conversations

Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messenger screen. This allows you to see exchanged messages (similar to a chat program) with a contact on the same screen.

Read a Text Message

  • Do one of the following:
  • On the Messenger screen, tap the message thread to open and read it.
  • If you have a new message notification, drag the status bar down to open the notification panel. Tap the new message to open and read it.

View a Multimedia Message (MMS)

  1. Tap home key > Messenger messenger app icon.
  2. On the Messenger screen, tap a message thread to open it.
  3. While viewing a message, tap the play icon (on the video or audio file) to playback the file or tap the image to view the picture.

Tip: The file attachment on the multimedia message can be saved to your phone's internal storage. To save the attachment, touch and hold the file and tap save attachment icon.

Note: When Auto-download MMS is disabled, only the message header is downloaded. To download the entire message, tap the Download button in the message. For details, see Text and MMS Options.

Reply to a Message

  1. Tap home key > Messenger messenger app icon.
  2. On the Messenger screen, tap a message thread to open it.
  3. While viewing a message, tap the text field and type your reply message.
  4. Once completed, tap send message icon.

To return to the All messages screen from a text message thread, tap back key.

Note: To view the details of a particular message, in the message thread, touch and hold the message to open the options menu, and then tap detail message icon.

Note: If a message contains a link to a Web page, tap the message and then tap the link to open it in the Web browser.

Note: If a message contains a phone number, tap the message and then tap the phone number to dial the number or add it to your contacts.

Delete Conversations

  1. Tap home key > Messenger messenger app icon.
  2. On the Messenger screen, touch and hold a message thread to display delete message icon.
  • To select multiple conversations, tap each conversation to delete. check mark icon will be shown.
  1. Tap delete message iconand then tap DELETE to confirm.

Tip: You can also delete a conversation while you're viewing it. While viewing a conversation, tap message options icon > Delete.

Delete a Single Message

  1. While viewing a conversation, touch and hold the message that you want to delete.
  2. Tap delete message icon and then tap DELETE to confirm.

View Contact Information from a Message

When you have received a message from someone in your stored contacts, you can tap the contact’s photo or icon in the message thread to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call, send an email message to the contact, and more.