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International Data Roaming

Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint offers data service.

Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips and sprint.com/sww to determine the services available where you are traveling.

Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network.

Get Started With Sprint Worldwide Data Services

To use Sprint Worldwide Data Services, you will need to have these services activated on your account.

  • To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are available 24 hours a day, 7 days a week to assist you.

Access Email and Data Services Internationally

To access your email and browse the Web when traveling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate carrier network on your phone.

Access International Data Services on GSM/UMTS Networks

To select a GSM data service carrier for a specific country:

  1. Tap home key > Settings settings app icon > Networks tab > More > Mobile networks.
  2. Tap Network mode > GSM/UMTS.
  • Data roaming on GSM/UMTS networks is set.

Access Email and Data Services Internationally on CDMA Networks

If data service is available on an international CDMA network, then you only need to set the phone to CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the GSM network. If your phone has automatically selected a GSM network while traveling, then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global Roaming Mode.) Visit sprint.com/sww for a list of services available in each country.