You are here: Making Connections > Phone Calls and Voicemail > Voicemail


Follow the instructions below to set up voicemail on your phone. You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a passcode to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.

  1. Tap home key > phone icon.
  2. Touch and hold 1 key to dial your voicemail number.
  • Your phone dials the voicemail access number.
  1. Follow the system prompts to:
  • Create your passcode.
  • Record your name announcement.
  • Record your greeting.

Important: Voicemail Passcode – Sprint strongly recommends that you create a passcode when setting up your voicemail to help protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages.