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Transfer Files Between Your Phone and a Computer

You can use the supplied USB/charging cable to connect your phone directly to your computer and transfer music, pictures, and other content files.

For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder.

Transfer Content Between Your Phone and Computer

These are ways you can transfer content to or from your computer.

  • Connect your phone to your computer. Your computer will recognize it just like any removable USB drive, and you can copy your media between them.
  • Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off your phone to your computer. You can also sync playlists from your computer to the phone.

    If you have an iPhone, you can even connect it and transfer the camera roll (photos and videos) to your computer. Then reconnect your phone and copy them over. For details, see HTC Sync Manager.
  • Use cloud storage services to put your media in one place so you can manage them anywhere—on your computer, HTC U11, and other mobile devices.

USB Type-C

Check out some frequently asked questions about the USB Type-C Accessory/charging port on the HTC U11.

Am I required to use the provided USB Type-C cable or can I use a third-party cable?

HTC recommends that you use the USB cable that was provided with your phone for optimal performance and compatibility. While third-party cables should work, there may be variances in power output and this may cause performance degradation or other power-related issues. If you want to purchase another USB cable for your phone, please visit If you decide to buy a USB cable elsewhere, look for the USB-IF certified logo. Please visit to see if your USB cable received a USB-IF certification.

How does the USB Type-C connector differ from the micro USB connector on my old phone?

The main difference is that USB Type-C is reversible and you can insert the connector to the USB/charger port of the phone in any horizontal orientation and it will still work.