Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer.
Important: Use only the adapter and the USB Type-C cable that came with HTC U11 to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.
- If the battery has been discharged for several days, you may need to charge HTC U11 for several minutes before powering it on.
- The battery is built-in and non-removable. Do not attempt to remove the battery.
- As a safety precaution, the battery may stop charging to avoid overheating.
- Avoid charging the battery in hot environments.
- When you’re using the Web browser and charging the battery, your phone may become warmer. This is normal.
- To conserve energy, unplug the power adapter from the electrical outlet after you finish charging.
Charge Using the AC Adapter
- Plug one end of the USB cable into the AC adapter.
- Plug the other end of the USB cable into the USB Type-C charger/Accessory jack on the bottom panel of your phone.
- Plug the other end of the USB cable into the AC adapter.
- Plug the AC adapter into an electrical outlet.
- The indicator light (LED) illuminates when charging starts. The light turns green when the battery is fully charged.
- After charging, disconnect the phone from the charger.
- Unplug the AC adapter from the outlet, and remove the USB cable from the phone.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
- Insert the small end of the USB cable into the USB Type-C charger/Accessory jack on the bottom of your phone.
- Insert the large end of the USB cable into an external USB port on your computer.
- After charging, disconnect the USB cable from both the phone and the computer.