Your User Name

When you buy your phone and sign up for service, you’re automatically assigned a user name, which is typically based on your name and a number, followed by "" (For example, the third John Smith to sign up for Sprint data services might have as his user name.)

When you use data services, your user name is submitted to identify you to the network. Your user name is automatically programmed into your phone. You don’t have to enter it.

Find Your User Name

You can find your user name through your phone’s device menu.

  1. Tap home key > apps list icon > settings app iconSettings.
  2. Tap About > Phone identity.
  • You’ll find your user name in the Current username field.

Update Your User Name

If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone.

  1. Tap home key > apps list icon > settings app icon Settings.
  2. Tap System updates > Update profile.
  • Your phone will download and install the profile update.