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Configure Visual Voicemail Settings

The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more.

  1. Tap home key > apps list icon > voicemail app icon Voicemail.
  2. Tap more options icon > Settings.
  • You will see the voicemail settings menu.
  1. Select an option to change its settings.

Change Your Main Greeting via the Voicemail Menu

Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu.

  1. Tap home key > apps list icon > voicemail app icon Voicemail.
  2. Tap more options icon > Settings > Preferences > Personalize voicemail.
  3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.

Edit the Display Name via the Voicemail Menu

From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages.

  1. Tap home key > apps list icon > voicemail app icon Voicemail.
  2. Tap more options icon > Settings > Display > Display name.
  3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages).
  4. Tap OK to save your information.