You are here: Settings > Personal Settings > Backup and Reset > Backup


Always keep important stuff on your phone. Back up your phone before you erase the storage, do a factory reset, or upgrade to a new phone.

Backup Options

  • HTC Sync Manager. Use HTC Sync Manager to import music, photos, and videos to your computer. You can also sync locally stored contacts, calendar events, bookmarks, documents, and playlists to your computer. Likewise, HTC Sync Manager is a good alternative if you don’t want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of your phone on your computer. For details, see HTC Sync Manager.
  • Other backup options. Separately back up other data and file types if they’re not supported in HTC Backup and HTC Sync Manager. In some apps, you can back up data to the storage on the phone so you can easily restore them after a factory reset.
  • Messages. Back up your text messages to the storage on the phone, or save them as an email attachment. See Back Up and Restore Your Text Messages.
  • Contacts. Save contacts and other personal data to your online accounts so you can just sync them when switching to another phone. If you have locally stored contacts in the People app, export them to the storage on the phone. See Back Up and Restore Your Contacts.
  • Files. Manually copy and paste files by connecting your phone to your computer as a disk drive. You can also upload files to online storage and services.

Note: If you’re backing up data to the storage, don’t choose to erase the storage when you do a factory reset.

Backup Your Phone to Your Google Account

It's easy to back up your phone using your Google Account.

  1. Tap home key > apps list icon > settings app icon Settings.
  2. Tap Backup & reset > Backup account.
  3. Select your Google Account or tap Add account to add one.

Restore Backup to Your Phone From Your Google Account

If you have backed up your old phone’s data to your Google Account, you can easily restore that backup on your new phone.


  • Depending on the amount of content, doing a manual backup through data connection may incur additional data costs and take a long time. Using a Wi-Fi connection is recommended.
  • To restore paid apps, you need to download and install them from Google Play.
  1. When you turn on a new HTC phone for the first time or after a factory reset, wait until you're in the Get your apps & data screen.
  2. Tap dropdown icon next to the backed up device name, select the backup you want to restore, and then tap Done.
  3. Tap dropdown icon next to All apps, select which apps you want restored on your new phone, and then tap Done. Tap Next.

Your free apps that you’ve previously downloaded from Google Play will be restored in the background, and you can track the progress via a notification in the status bar.